Clear, flexible, fair.

Reservations

• Your booking is confirmed once payment has been received.
• We then finalize all reservations with our partner venues and send you your Travel Guide.

Changes

We're happy to accommodate changes where possible. Please contact us as soon as possible and we'll do our best to assist.

Cancellations

• Cancel 48 hours or more before your experience for a full refund.
• Cancellations made 24–48 hours before your experience receive a credit toward a future Crave Locally experience.
• Cancellations within 24 hours are generally non-refundable, as reservations have already been confirmed with our partners.

Weather

• Most experiences take place rain or shine.
• If severe weather or a venue closure requires cancellation, we'll work with you to reschedule or provide a full refund.

Partner Changes

Occasionally, venue availability may change after booking. If this happens, we'll provide a comparable experience of equal or greater value and let you know before confirming any changes.